Homelessness Gateway Service
This 24/7 state-wide telephone service – available on 1800 003 308 (free call from any phone) – can help you with referrals to a specialist homelessness service for case management support.Read more
We can support you in a number of ways, including:
- providing intake and assessment to determine supports required
- providing information, advocacy, crisis support, and arranging contact with agencies
- connecting you with specialist Domestic and Aboriginal Violence and Youth services
- providing short-term assistance until you can be connected with the right specialist service, including crisis accommodation, food and other basic needs, as well as funding for transport.
We provide a coordinated response to homelessness through collaboration with the other specialist Gateways, including Youth Gateway Service, and Domestic Violence and Aboriginal Family Violence Service, along with generic homelessness services. The Homelessness Gateway Service also acts as the after-hours service for both the Domestic and Aboriginal Family Violence and Youth Gateway services.
Streetlink Youth Health Service
This free and confidential youth health service provides a safe place if you are homeless or at risk of becoming homeless. If you are aged between 12 and 25, Streetlink can offer information and support, connection to services, or just a chat with someone who cares.
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You can visit Streetlink for help with a range of medical needs including:
- sexual, mental and general health
- wound care
- child development and health checks
- community programs
- care for women who are pregnant or have a new baby (antenatal and postnatal care).
We can also support you if your alcohol or drug use, or that of another person, is negatively affecting you. We offer assessment, counselling and support in the metropolitan area, as well as a Clean Needle Program and Police Drug Diversion Initiative.
We have a mental health worker available if you use alcohol or other drugs and also experience problems with your mental health. This is available in the northern and southern suburbs, and the city.
Streetlink offers group work and activities to help you develop skills and confidence, and connect you to the wider community. These can focus on alcohol or drug use, living skills, health and wellbeing, parenting or creative and artistic groups.
Streetlink has a number of visiting services including:
- clean needle program (CNP) peer educators (Mondays and Fridays)
- food from OZ Harvest (Wednesdays).
Reconnecting families – Reconnect (Salisbury)
Reconnect (Salisbury) supports young people who are homeless or at risk of homelessness in the Salisbury area. Our focus is on intervening early to reunify families through counselling, and connect young people with education, training, work and their wider community.Read more
In addition, we offer:
- case management
- information and education.
This program operates within the City of Salisbury from Monday to Friday between 9am and 5pm. We can see you at home, at school, at another public place or at our office in Salisbury.
This service is funded through the Commonwealth Government Department of Social Services.
Reconnecting families – Ruby’s Reunification Program
Our Ruby’s Reunification Program helps to resolve conflict and improve relationships between a young person and their parents or caregivers.
The program involves family counselling, and the young person will spend some nights at our supervised Ruby’s accommodation, as well as at home.
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Ruby’s is for young people who:
- are at home but at risk of leaving or being kicked out because of conflict
- are staying in and out of home (eg spending some nights at home and some nights with friends, with extended family or elsewhere)
- haven’t stayed at home for a while, but aren’t receiving an independent income from Centrelink, and are interested in returning home.
The program is available to young people who plan to return home or want to find other accommodation. ‘Family’ can include grandparents or other members of your extended family.
Ruby’s accommodation provides 24-hour support and supervision, with houses in Enfield (four beds), Thebarton (six beds), Edwardstown (five beds) and Mount Gambier (five beds).
This service is funded through the Department for Communities and Social Inclusion.