Financial wellbeing services

We offer a range of free, independent, and confidential services for people experiencing financial difficulty

Our services

Information and advice to help improve your financial wellbeing

Experiencing financial challenges? That's ok, we're here to help. Our services can provide you with information, advice, and support to help manage your finances and living situation. We offer emergency relief, budget support and financial counselling.

We can also help you arrange a no-interest loan. If you're interested, we can provide a free home energy assessment. Our home energy assessment reviews your electricity, gas, water & telecommunication bills for improvements.

If you need support, we are here to help you one-on-one, or as part of a group through our community education programs.

Deborah, financial counselling client

"Back on top of all things money -  thanks to my financial counsellor supporting me with all my creditors. Now I can focus on other things"

Safe, affordable and fee-free loans to suit you

The No Interest Loan Scheme (NILS) provides people on low incomes access to safe, fair and affordable credit. Borrow up to $2,000 with no fees, no charges and no interest.

Emergency support to help you in times of need

Managing your daily expenses can be tough. Our emergency assistance service can provide immediate support to help you and your family if you are struggling.

Budgeting and financial counseling

Getting your finances on track can be overwhelming. We offer free, independent financial counselling and advice if bills, credit contracts, loans and housing costs are adding pressure.

Energy services

Free energy assessments and information sessions to help you save money and keep your electricity, gas and water usage as low as possible.