Our organisational health

Systems, practices and technology drive efficiencies in services delivery, a more strategic use of data, and are easily navigated by our people and customers.

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Key initiatives

1. Improve the use of our systems and data to deliver high quality outcomes for our people, customers and community.

2. Invest in improving our digital technology environment to deliver greater customer experiences and process efficiency.

3. Develop more diverse and sustainable revenue streams.

Success statement

Uniting Communities is using data and information to improve customer experience and drive change.