Uniting Communities supports the development of a pricing framework for Support at Home that is sustainable, transparent and reflective of the true cost of service delivery. As outlined in this submission, current uncertainty regarding transition arrangements, assessment processes and the timing of price caps presents significant risks for providers and clients.

IHACPA’s pricing advice must account for workforce realities, compliance obligations, geographic and demographic cost pressures, and the diversity of provider models across the sector.

Learnings from the NDIS demonstrate the consequences of pricing that does not adequately reflect complexity, transition impacts and market sustainability. Getting pricing right from the outset will be critical to supporting high‑quality, equitable and sustainable aged care services under Support at Home.