Who we are

Our strategic direction

Our purpose

 

Uniting Communities is a leading South Australian provider of integrated community services. Our purpose is enriching lives and uniting communities, a commitment that has been at the heart of our work for more than 120 years.

Today we deliver more than 90 programs across the state, employ 1,250 staff, and support more than 115,000 South Australians each year. We work with people experiencing homelessness, families at risk of separation, older people seeking support to maintain independence, people with drug and alcohol addiction, young people experiencing mental health challenges, and communities seeking connection.

Our breadth, geographic reach and the trust we have built over generations are important strengths that enable us to create lasting social impact.

Jeremy Brown, Chief Executive

"Our purpose of enriching lives and uniting communities, and our values of being kind, bold and genuine, remain at the heart of everything we do.

This plan is about returning focus to what we do best and strengthening our ability to deliver on that purpose in a changing world."

Our values

 

With kindness, we reach out, seek to understand and, ultimately, support those who need us. We are the welcome smile, the unhurried space, the gentle consideration for others’ wellbeing. 

Through being bold, we take a stand and speak up for those who cannot. We move forward with purpose, curiosity and courage, challenging convention and driving change. 

Always genuine and authentic, we act with integrity and accountability in all our relationships.   

These values continue to resonate with our staff, clients and stakeholders, and we will continue to bring them to life through the standards, behaviours and culture that shape our impact in the community.

Our services

Our services support people of all ages, from diverse backgrounds and across South Australia. We deliver an intentional portfolio of services that builds on our strengths and can be integrated to meet people’s needs at different stages of life.

We are focused on providing services where we can:

  • Engage early to maximise social impact

  • Reduce inequality and improve wellbeing

  • Provide support and care where people need it most

  • Build strong inclusive communities

  • Support people to live their best lives

 
 

What we do fits within these categories:

  • Our Social Impact
    Supporting people and communities at times of need and to live their best lives

  • Our Support Services
    Our support teams that are critical to enabling our social impact work

  • Our Enterprises
    Raising funds that enable us to be innovative, and to re-invest in our mission

"We are proud of our past, and we are confident in our future."

Our Strategy

Uniting Communities will continue to be South Australia’s leading provider of integrated community services, guided by a deep commitment to supporting individuals and families in times of need and helping shape a stronger society.

Building on our history, we will become a more agile, focused and connected organisation. One that uses its insight, experience and relationships to create meaningful, community-led solutions.

We will direct our resources to the services, communities and opportunities where we can have the greatest social impact while strengthening collaboration, innovation and a willingness to learn across the organisation.

We will act as one organisation, with a shared purpose, a values-based culture, and clear investment in our people, systems and technology to support sustainable performance, innovation and future growth.

It is the combination of our strategic choices and our ability to execute them well that will distinguish Uniting Communities and strengthen our contribution to South Australia.

We will achieve our strategy through four key strategic focus areas:

Our Foundations

Enhancing the internal structures, systems, technology and culture that allow Uniting Communities to operate as one cohesive organisation, with the clarity and capability to execute its strategy.

Our Social Impact

Sharpening focus on who we serve and how, strengthening and growing our service portfolio, and extending our reach and impact across South Australia.

Our People

Building the leadership capability, workforce culture and people systems needed to attract, develop and retain people who reflect our values and can deliver our ambitions.

Our Stewardship

Ensuring our resources, assets and enterprising activities are deployed with purpose,generating the financial sustainability that funds our social mission.
Building on our history. Grounded in our purpose. Focused on our future.
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Our history
Uniting Communities has served the South Australian community for more than 120 years.